Q1: Are you a manufacturing facility or a trading firm? We are a factory that focuses on manufacturing packaging machinery.
Q2: What is the lead time for delivery? The lead time is approximately 15 to 40 working days.
Q3: What are your payment terms? A 30% deposit is required in advance, and the remaining 70% must be paid before the machine is shipped.
Q4: What measures do you take to ensure product quality?
1. We conduct rigorous testing on the machine once its production is finished.
2. Our machines have obtained certification from SGS.
3. We assign different production processes to different workers, ensuring each person fulfills their responsibilities properly.
4. We have an in-house inspection team; inspectors will operate and test the machine after it is completed.
5. Up to now, our company has never received any quality complaints, and our customer satisfaction rate reaches 100%.
Q5: How can I confirm that your machine is suitable for my product? You can send us samples of your product. We will test the samples on our machine and address all your requirements.
Q6: Will we receive installation guidance after getting the machine? Yes, definitely. We have a professional technical team and provide thoughtful after-sales service. Moreover, we can promptly resolve any issues you encounter during the installation process and packaging production.
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